Oil and Gas Technology for Non-Petroleum Professionals
25/10/2024Enterprise Risk Management (ERM) and Strategic Resilience
25/10/2024Advanced Crisis Management and Response Planning
£4,000.00
Overview:
In an increasingly volatile environment, organizations must be prepared to handle unexpected crises effectively. This program offers a deep dive into crisis management fundamentals, strategic planning, and tactical responses. Participants will learn how to structure resilient crisis response frameworks, ensuring rapid recovery and continuity. The course provides practical tools for crisis communication, stakeholder management, and post-crisis evaluation, enabling organizations to turn challenges into opportunities.
Program Objectives:
By the end of this program, participants will be able to:
- Understand the core principles of crisis management and response planning.
- Develop crisis scenarios and response frameworks.
- Learn effective crisis communication strategies for internal and external stakeholders.
- Manage reputation and brand integrity during crises.
- Conduct post-crisis evaluations and implement lessons learned.
Target Audience:
- Crisis response team members
- Risk management professionals
- Corporate communication and public relations officers
- Business continuity planners
- Senior management and executives
Program Outline:
Day 1: Introduction to Crisis Management
- Definition and importance of crisis management./li>
- Overview of common crisis types and their impact./li>
- Key principles of effective crisis management.
Day 2: Crisis Response Planning
- Steps in developing a comprehensive crisis response plan.
- Risk assessment and crisis scenario planning.
- Identification of critical resources and key personnel.
Day 3: Communication Strategies During Crisis
- Crisis communication basics and best practices.
- Managing media relations during a crisis.
- Social media’s role in crisis communication.
Day 4: Crisis Team Structure and Roles
- Assigning roles and responsibilities within a crisis management team.
- Chain of command and decision-making process during a crisis.
- Training and simulations for crisis readiness.
Day 5: Post-Crisis Analysis and Recovery
- Steps for conducting a post-crisis assessment.
- Identifying gaps and implementing improvements.
- Restoring public trust and rebuilding brand reputation.