Management Skills for Administrative Professionals
30/10/2024Quality Assurance Essentials
31/10/2024Chief Operating Officer (COO)
£4,000.00
Overview:
The Chief Operating Officer (COO) Programme is designed for aspiring and current COOs who seek to refine their operational and strategic leadership skills. This course offers comprehensive insights into the COO's pivotal role in aligning strategy with execution, optimizing operations, and managing organizational dynamics. Through practical case studies, workshops, and discussions, participants will gain the tools and methodologies necessary to drive business efficiency, manage risk, and foster a high-performance culture across departments.
Program Objectives:
By the end of this programme, participants will be able to:
- Understand and excel in the core responsibilities and strategic influence of the COO role.
- Develop operational strategies aligned with organizational objectives.
- Foster cross-functional collaboration, effective governance, and ethical standards.
- Use metrics for assessing operational and financial performance.
- Lead with agility, drive innovation, and adapt to emerging industry trends and challenges.
Target Audience:
-
- Current COOs looking to sharpen their operational and strategic leadership skills.
- Senior executives transitioning to the COO role.
- Professionals in operations, risk management, finance, and business strategy aiming for a COO position.
Program Outline:
Day 1: Core Roles and Strategic Influence of the COO
- Defining the COO role: key responsibilities and strategic impact.
- Interactions within the C-suite and board dynamics.
- Governance principles: laws, board duties, and the COO's influence.
- Diversity, corporate governance codes, and high-performing boards.
- Enterprise risk management and organizational models (hub, spoke, joint ventures).
Day 2: Strategic Formulation and Execution
- Developing and aligning operational strategy with organizational goals.
- Frameworks for strategic planning (SWOT, PESTLE, VRIN analysis).
- Case study analysis on strategy: good vs. bad strategy.
- Tools for external analysis and competitive positioning.
- Innovation, market differentiation, and developing strategic options.
Day 3: Mergers, Acquisitions, and Operational Integration
- Strategy for joint ventures, mergers, and acquisitions.
- Implementation challenges: aligning culture, objectives, and stakeholders.
- Case studies: successful and failed acquisitions.
- Strategy implementation: KPI alignment, Balanced Scorecard, board dashboards.
- Creating effective operational blueprints for integration.
Day 4: Regulatory Compliance and Risk Management
- Regulatory frameworks: principles, types, and compliance processes.
- COO's role in social responsibility, environmental reporting, and ethics.
- Operational risk management, fraud prevention, and ethical compliance.
- Crisis management and the three lines of defense in risk assessment.
- Monitoring and managing relations with internal and external auditors.
Day 5: Performance Metrics, Technology, and Continuous Improvement
- Evaluating and tracking performance through KPIs and balanced scorecards.
- Enhancing shared services: finance, HR, expense management.
- Implementing technology solutions for operational efficiency.
- Developing a culture of continuous learning and improvement.
- Key takeaways and strategic insights for sustaining COO effectiveness.