Event Management and Planning
27/11/2024Strategic Partnerships and Alliance Management
27/11/2024Effective Decision Making and Problem Solving
£4,000.00
Overview:
In decision-making, the ability to evaluate options critically and select the best path forward is essential. Problem-solving goes hand in hand, requiring analytical skills to identify root causes and explore viable solutions. This course provides participants with proven tools and techniques to enhance their decision-making and problem-solving skills, ensuring impactful and efficient outcomes.
Participants will master practical methods to identify problems, analyze alternatives, and make decisions based on logical, creative, and team-oriented approaches. With hands-on exercises and real-world case studies, they will learn to avoid common pitfalls, improve group decision-making dynamics, and implement solutions effectively.
Program Objectives:
By the end of this course, participants will be able to:
- Define and distinguish different types of problems.
- Identify the root causes of problems using systematic approaches.
- Recognize barriers to decision-making and how to overcome them.
- Apply creative and logical problem-solving techniques.
- Evaluate solutions using structured decision-making tools.
- Understand the psychological and cultural aspects affecting decisions.
- Collaborate effectively in group problem-solving scenarios.
- Develop a plan to implement, track, and evaluate solutions.
Target Audience:
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- Supervisors and team leaders.
- Business executives and managers (senior and middle levels).
- Project managers.
- HR professionals.
- Professionals involved in cross-functional decision-making.
- Anyone aiming to improve their problem-solving and decision-making skills.
Program Outline:
- Understanding the process of creativity.
- Exploring creativity in everyday scenarios and its importance in problem-solving.
- Identifying barriers to creativity and innovation.
- Distinguishing between creativity and innovation.
- Principles of creative problem-solving.
- Divergent and convergent thinking frameworks.
- Analyzing the root causes of problems.
- Verifying the reality of problems.
- Root cause analysis techniques.
- Using the Kepner-Tregoe and Pareto processes.
- Understanding systems thinking.
- Brainstorming and visual mapping techniques.
- Creating mind maps and fishbone diagrams.
- Applying the Pair & Share technique.
- Using How-How Diagrams and PPCO Framework.
- Evaluating solutions logically versus intuitively.
- Narrowing down solutions using rating charts.
- Conducting risk analysis and considering cultural differences.
- Common pitfalls in decision-making and strategies to overcome them.
- Styles of decision-making and understanding sensitivities.
- Dealing with analysis paralysis and ambiguous outcomes.
- Applying tools for evaluating solutions.
- Understanding the Sunk Cost paradox.
- Golden rules for making effective decisions.
- Using the Decision Matrix for finalizing decisions.
- Planning for solution implementation.
- Delegating responsibilities effectively.
- Tracking and evaluating implemented solutions.
- Conducting after-action reviews.
- Developing contingency plans and assessing risks.
- Applying lessons learned for future improvement.