Advanced Maintenance Planning and Scheduling: Best Practices for Digital and Sustainable Operations
07/11/2024Sales Leadership: Strategic and Digital-Driven Approaches
09/11/2024Sales and Negotiation Skills: Mastering Traditional and Digital Techniques
£4,000.00
Overview:
This program provides participants with cutting-edge sales techniques and negotiation skills, focusing on relationship-building, objection handling, and closing deals both in-person and in digital settings. Emphasizing data-driven insights, social selling, and digital negotiation, the course enables sales professionals to navigate today’s hybrid sales landscape. Participants will gain practical skills to enhance their sales approaches, boost client engagement, and achieve win-win negotiation outcomes.
Program Objectives:
Upon completing this course, participants will be able to:
- Master advanced sales techniques for both traditional and digital environments.
- Build long-term client relationships through digital and face-to-face interactions.
- Deliver persuasive sales presentations tailored to diverse customer personas.
- Overcome objections confidently, whether in person or digitally, to close deals effectively.
- Utilize data analytics and CRM tools for informed decision-making and continuous improvement.
- Refine negotiation strategies for win-win outcomes in global and digital settings.
Target Audience:
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This course is ideal for sales executives, business development officers, key account managers, negotiation professionals, sales managers, digital sales strategists, and consultants aiming to improve their effectiveness across traditional and digital channels.
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Program Outline:
- Understanding customer needs and building rapport in digital and face-to-face contexts.
- Developing trust and maintaining long-term client relationships.
- Using social media and digital tools to establish rapport.
- Principles of successful negotiation across traditional and digital platforms.
- Techniques for handling objections in virtual settings.
- Achieving win-win outcomes with a focus on cultural awareness in global negotiations.
- Designing impactful presentations for both in-person and virtual environments.
- Storytelling techniques to captivate diverse audiences.
- Adjusting presentation styles for virtual and in-person settings.
- Identifying buying signals in both face-to-face and digital interactions.
- Effective techniques for closing deals virtually and managing hesitation.
- Implementing post-sale follow-ups to build long-term success.
- Measuring sales performance using traditional and digital metrics.
- Applying data analytics to track online engagement and conversion rates.
- Using CRM tools for decision-making and strategies for continuous improvement.