Mastering Contract Management and Formulation
01/11/2024Effective Communication Skills for Managers
02/11/2024Advanced Interpersonal Communication Skills
£4,000.00
Overview:
This program is designed to enhance communication skills at a strategic level, equipping participants with techniques to handle complex interpersonal situations with confidence and professionalism. Through interactive exercises, participants learn to build rapport, communicate assertively, and influence others effectively, improving both personal and organizational communication dynamics.
Program Objectives:
By the end of the course, participants will be able to:
- Identify and apply different communication approaches for diverse interpersonal scenarios.
- Improve overall communication skills within an organization.
- Enhance listening skills and identify personal listening styles.
- Build rapport with colleagues and stakeholders.
- Use assertive communication techniques and say "No" effectively.
- Influence and inspire diverse personalities through advanced communication methods.
Target Audience:
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Ideal for supervisors, senior managers, general managers, and professionals looking to refine their communication techniques and develop strategic communication skills.
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Program Outline:
Day 1: Foundations of Effective Communication
- Understanding communication myths.
- Elements of effective communication.
- Organizational communication dynamics.
- Approaches to interpersonal relationships.
Day 2: Listening and Understanding Others
- Identifying personal listening styles.
- Active listening techniques.
- Using questions to clarify and probe.
Day 3: Building Rapport and Persuading Others
- Understanding representational systems.
- Techniques for effective rapport building.
- Persuasive communication strategies.
Day 4: Assertiveness in Communication
- The power of assertiveness.
- Assertive language and feedback.
- Techniques for handling disagreements.
Day 5: Influencing and Engaging Others
- The art of influence and persuasion.
- Effective strategies to connect with diverse personalities.
- Building trust through influential communication.