Agile Project Manager
24/10/2024Banking and Financial Intermediation
24/10/2024Mastering ChatGPT: Harnessing AI for Advanced Business Applications
£4,000.00
Overview:
This course provides participants with an in-depth understanding of ChatGPT and its advanced applications across business domains. Covering customer service, content generation, decision-making, and advanced workflow integration, the program offers hands-on experience in configuring, fine-tuning, and deploying ChatGPT models. Participants will learn to enhance ChatGPT’s capabilities by integrating it with other tools, ensuring effective, scalable solutions with responsible AI practices.
Program Objectives:
By the end of this program, participants will be able to:
- Understand the architecture, features, and business applications of ChatGPT.
- Design and implement ChatGPT for workflow automation, customer service, and content creation.
- Utilize advanced frameworks (e.g., LangChain) for multi-tool integrations and API connections.
- Develop custom ChatGPT solutions using both low-code platforms and APIs.
- Optimize ChatGPT for user experience, performance, and ethical communication.
- Evaluate ChatGPT’s impact with KPIs and integrate user feedback for continuous improvement.
Target Audience:
- Business Analysts, Customer Service Managers, and Marketing Professionals
- IT and AI Enthusiasts
- Product Managers, Project Managers, and Operations Managers
- Entrepreneurs and Software Developers interested in AI integration
- Anyone seeking to leverage AI for business or personal projects
Program Outline:
Day 1: Introduction to ChatGPT and Conversational AI
- Overview of ChatGPT and Generative AI Models.
- ChatGPT Architecture and Core Technology (GPT-4 Overview).
- Key Features and Business Use Cases.
- Ethical AI: Bias, Transparency, and Privacy Considerations.
- Hands-On Exercise: Exploring ChatGPT’s Capabilities in the OpenAI Playground.
- Reflection & Review: Discussion on ChatGPT’s Applications in Various Business Domains.
Day 2: Integrating ChatGPT in Business Workflows
- Customer Support, Marketing, and Sales Automation with ChatGPT.
- Customizing ChatGPT for Industry-Specific Needs.
- Leveraging ChatGPT for Content Creation and Data Analysis.
- Introduction to Prompt Engineering Techniques.
- Hands-On Exercise: Creating a Custom Chatbot for Customer Support.
- Reflection & Review: Evaluating ChatGPT’s Impact on Business Operations.
Day 3: ChatGPT APIs, Integrations, and Low-Code Solutions
- Understanding ChatGPT API and Integration Basics.
- Building Multi-Step Workflows with LangChain and Other Tools.
- Low-Code/No-Code Platforms for AI Integration.
- Case Studies: ChatGPT in E-commerce, Healthcare, and Finance.
- Hands-On Exercise: Developing a Custom Integration Using APIs and LangChain.
- Reflection & Review: Insights from API-Based Solutions and Enhancements.
Day 4: Optimizing User Experience and AI Interaction
- Prompt Engineering for Effective Interactions.
- Handling Complex Queries and Multi-Turn Conversations.
- Ensuring Positive User Experience and Minimizing Frustration.
- Gathering and Using Feedback for Continuous Improvement.
- Hands-On Exercise: Iteratively Improving a ChatGPT-Based Solution.
- Reflection & Review: Best Practices for Optimizing User Interactions.
Day 5: Scaling, Performance, and Future Trends in AI
- Deploying ChatGPT at Scale: Infrastructure, Cost, and Resource Management.
- Managing and Scaling AI Models Across Business Functions.
- Security and Compliance for AI Systems.
- Future Trends in Conversational AI: Beyond ChatGPT.
- Capstone Project: Developing and Presenting a Multi-Functional ChatGPT Solution.
- Reflection & Review: Final Discussion on Maximizing ChatGPT’s Business Impact.