Improving Operational Performance and Productivity
24/10/2024Agile Project Manager
24/10/2024Office Management and Secretarial Skills
£4,000.00
Overview:
This comprehensive training program is specifically designed to equip administrative professionals with the skills, techniques, and modern tools required to excel in office management and secretarial roles. Participants will gain essential competencies in communication, time management, task coordination, and office technology, fostering both personal and organizational effectiveness.
Program Objectives:
By the end of this program, participants will be able to:
- Understand the critical role of administrative professionals in driving organizational success.
- Utilize advanced communication skills to enhance workplace interactions and productivity.
- Develop self-leadership and interpersonal abilities to unlock greater management potential.
- Efficiently manage both personal time and executive schedules for maximum effectiveness.
Apply stress management techniques and emotional intelligence in daily interactions to foster a positive work environment.
Target Audience:
- Executive Secretaries
- Personal Assistants
- Office Managers and Team Leaders
- Administrative Assistants and Coordinators
- Business Support Executives
Program Outline:
Day 1: Efficient Document Organization and Archiving
- Master the fundamentals of effective office communication and document management.
- Learn key techniques for document preservation, classification, coding, and indexing.
- Implement advanced systems for managing and circulating documents, ensuring easy retrieval.
- Leverage modern tools and technologies to streamline document handling.
Day 2: Proficient Report and Correspondence Preparation
- Explore the different types of business correspondence and reports, and their organizational value.
- Develop essential skills in drafting, editing, and formatting professional documents.
- Master the structure of well-organized reports to support effective decision-making.
- Utilize software tools for efficient report writing and correspondence management.
Day 3: Mastering Modern Secretarial Skills
- Understand the evolving role of Administrative Assistants across various industries.
- Enhance communication skills crucial for daily office interactions and task coordination.
- Master the art of preparing agendas, taking meeting minutes, and organizing business travel.
- Streamline office workflows, prioritize tasks, and optimize the use of office resources.
Day 4: Executive Office Management Excellence
- Gain insight into the administrative processes that ensure smooth office operations.
- Define the key responsibilities of office managers and executive secretaries, and develop the required skills.
- Hone communication and time management techniques essential for managing executive responsibilities.
- Learn how to organize meetings, handle travel arrangements, and manage visitor interactions effectively.
- Apply best practices for using office equipment and technologies to enhance efficiency.
Day 5: Advanced Electronic Secretarial Techniques
- Stay ahead of modern trends in electronic secretarial work.
- Master computer-based tools for report and correspondence preparation.
- Organize and manage information using electronic tools and platforms.
- Utilize digital solutions for scheduling, archiving, and task management.
- Enhance office communication using email, intranet, and other electronic platforms.